- Account: social login identifier, email, name/nickname, etc.
- Fortune profile: gender, date/time of birth, solar/lunar (as entered)
- Usage: chat messages, saved results, shared snapshots (if shared)
- Payments: payment identifier, amount, status, etc. (sensitive payment data handled by the payment provider)
- Support: category, subject, message, (optional) reply email
- Technical: access logs, user agent, error logs (for reliability)
- Service delivery (consultations, saving, sharing, points management, etc.)
- Identity verification and fraud prevention
- Payment processing and refund handling
- Customer support
- Quality improvement (error analysis, performance measurement)
We delete data without delay once the purpose is achieved, unless retention is required by law.
We do not sell/share personal data in principle. We may use processors such as login providers, payment providers, and monitoring tools as needed to operate the service.
You can request access/correction/deletion of your personal data. You can download and manage share links in “My Data”.
- Least-privilege access controls
- Encrypted transmission (HTTPS recommended)
- Monitoring and incident response
- Minimizing storage of sensitive data